Frequently Asked Questions

Q. How much does it cost to book a meeting room?

A. Prices and details of each room can be found by visiting the Book Online page and clicking the red button below each room type or by visiting our Services page and viewing the details tab.

Q. How long can I book a meeting room?

A. Our Meeting Rooms and Boardrooms can be booked online by the hour. Our Training Centre can be booked online for a 1/2 a day or full day use. Certain restrictions apply.

Q. How do I pay to book a meeting room?

A. Meeting Rooms, Boardrooms and our Training Centre can be booked online with a major credit card or directly with your Paypal account.

Q. What is a "Sutton Centre Member"?

A. Boundary Business Park offers a variety of room types and services for the general public as well as our anchor tenant Sutton Centre Realty. Exclusive services offered to members of Sutton Centre Realty are displayed as “Sutton Centre Member” and are available for online booking as part of their service package at no additional fee. These rooms are available 24 hours a day, 7 days a week.

Please note that the 2nd floor Boardroom and Training Centre are not included as part of their service package and are only available at the price listed on our website.

Q. What are your hours of operation?

A. Boundary Business Park offers a variety of room types and services for the general public as well as our anchor tenant Sutton Centre Realty.

Hours of operation for the general public:

  • 1st floor Meeting Rooms and Boardroom: 9am to 5pm, 7 days a week, excluding statutory holidays
  • 2nd floor Boardroom: 9am to 5pm, 7 days a week, excluding statutory holidays
  • 2nd floor Training Centre: 9am to 9pm, 7 days a week, excluding statutory holidays

Hours of operation for Sutton Centre Members:

  • 1st floor Meeting Rooms and Boardroom: 24 hours a day, 7 days a week
  • 2nd floor Boardroom: 9am to 5pm, 7 days a week
  • 2nd floor Training Centre: 9am to 9pm, 7 days a week

 

Q. How do I change my booking?

A. For changes to your booking, please click the Cancel / Reschedule button that can be found in your confirmation email. By clicking this link, you will be given a choice of cancelling or rescheduling your booking.

Q. What is your cancellation policy

A. If you cancel your booking up to 72 hours prior to the booking time, you will be entitled to a full refund. Refunds are unavailable if you cancel your booking within 72 hours of the booking time. 

Q. What is your reschedule policy

A. If you reschedule your booking up to 72 hours prior to the booking time, you will not be charged a reschedule fee. If you reschedule the booking within 72 hours of the booking time, your reschedule fee will be 50% of your booking fee.

Q. What can the Meeting and Boardrooms be used for?

A. Most business uses, including but not restricted to sales, marketing and educational insofar as noise levels are kept within reason.

Q. What can the Training Centre be used for?

A. Most business and educational uses, including but not restricted to sales, marketing, educational and institutional insofar as noise levels are kept within reason.

Q. What is not allowed for the Meeting Rooms, Boardrooms and Training Centre?

A. Any illegal events or activities that would contravene Municipal, Provincial and/or Federal laws, any events that would cause excessive noise to the other members of Boundary Business park, and any events or activities that would be considered inappropriate for a business park environment with multiple members.

Q. Do monthly Private Office members have access to Boardrooms and Meeting Rooms?

A. Yes, paid online booking is available for Boardrooms, Meeting Rooms and the Training Centre.

Q. Do monthly Virtual Office members have access to Boardrooms and Meeting Rooms?

A. Yes, paid online booking is available for Boardrooms, Meeting Rooms and the Training Centre.

Q. Do monthly Co-working Space members have access to Boardrooms and Meeting Rooms?

A. Yes, paid online booking is available for Boardrooms, Meeting Rooms and the Training Centre.

Do you have more questions? Let us help! Please call 604-559-7129 or email info@bbpark.ca and we look forward to hearing from you!